Annual Conference 2011

Since its inception in 1995, the User Group has held an annual conference, normally in the Autumn. The 7th such event was held in Altrincham at the beginning of last December. Here is a synopsis of the agenda:

Managers as designers in the public services: beyond technomagic (David Wastell, Nottingham University)

The Innovation Alliance: A new Social Enterprise and home for SPRINT (Phil Clifford, the Innovation Alliance)

A ‘Structured Process for Innovation and Radical Change’ - a contradiction in terms? (Barrie McKinnon, Salford City Council)

Case study I: How our BPR team raised its game and climbed the Senior Management Ziggurat (Mike Horsley, Halton Borough Council)

Does it make the boat go faster? (Geoff Hart, SPRINT User Group Board and former Head of ICT, Warrington Borough Council)

Case Study II: A Gate-keeping Portal for 647 schools in the Lancashire (Jane Beckford, Service Improvement programme Manager, Lancashire County Council)

A copy of Mike Horsley's presentation may be found here, and a summary of the Portal case study is here