Welcome

My name is David Wastell - and I am Emeritus Professor of Information Systems at Nottingham University (UK). This site is my creation; it is devoted to the idea that the primary task of managers is to design the organization, specifically its systems and its processes. Although the focus is on the public sector, the core argument is general, so there should be much here of interest to managers in commercial enterprises or the voluntary sector. Indeed the site is relevant for anyone interested in improving the performance of their organization, senior professionals, IT specialists, business analysts alike.    

I have a long-standing interest in this area, having developed a design and innovation methodology (SPRINT) for the public serivces in conjunction with Salford City Council. SPRINT is over 10 years old now, and has  been widely deployed in the local government domain in the UK.   

Please note, a sample chapter of my recently published book "Managers as designers in the public services: beyond technomagic" may be found here. To buy a copy, click here. A full list of my publications is here.  

If you have any feedback on this site, or material (case studies especially) which you would like to contribute, please contact me at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.