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  Steering Group


 
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Guidelines for Steering Group

The steering group is established at the start of the BPR project and needs to meet at important stages of the project, to produce the terms of reference, appoint the BPR project team, assess progress and identify priorities.

The steering group is likely to consist of the following:

  1. Head of Service Area
  2. BPR Project Manager
  3. Lead BPR Consultant
  4. Head of Human Resources
  5. Head of IT
  6. "Joined up" Services Manager

Each member of the steering group will bring different qualities and experiences to the role, depending on their own background.

The steering group should agree a timetable, both for their own meetings and for the scope of the project.

The steering group should meet (at least):

  • at the initiation of the project: to agree terms of reference, appoint the BPR project team and agree a timetable
  • at the end of Phase I: at least some members of the steering group should attend the Phase I workshop where the Phase I report is presented and discussed. The steering group should meet around this time to decide on Phase II of the project.
  • at the end of Phase II: at least some members of the steering group should attend the Phase II workshop where the Phase II report is presented and discussed. The steering group should meet around this time to agree handover procedures and implementation priorities.
  • at the completion of the project: to review the implementation and evaluate the project

In practice the constitution of the steering group and the regularity of its meeting will depend upon the scope of the project. (See When to Use SPRINT.) The likely relationship between Senior Management, the E-Government programme team and the BPR project steering group is illustrated below.

Steering Diagram

The steering group should agree a timetable, both for their own meetings and for the scope of the project.

The steering group should meet (at least):

  • at the initiation of the project: to agree terms of reference, appoint the BPR project team and agree at timetable
  • at the end of Phase I: to discuss the findings of the Phase I report, and agree the priorities and timetable for Phase II
  • at the end of Phase II: to discuss the re-engineering proposals from the Phase II report, agree handover, and kickstart implementation
  • at the completion of the project: to review the implementation and evaluate it in terms of BPR

The steering group should be given access to all outputs from the project, however, it may also direct the BPR project team to produce executive summaries or present their findings at steering meetings.

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