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Phase III Workshop (A SPRINT Phase II Task)

Task Description

The Phase III workshop is an opportunity to evaluate the findings of the Phase III report, with users, BPR consultants and other interested parties involved. The Phase III report will act as an agenda for the workshop, allowing those attending to go through the report and its findings in detail.

The purpose of the workshop is to disseminate the re-engineering opportunities that have been developed in Phase II, begin to prioritise the work, and put in place an action plan for the handover of the project.

The Phase III workshop is the final stage of the BPR work. After this, it is up to the steering group and the project sponsor to initiate the implementation of the recommendations, following the change management (Phase IV) capability matrix.

Task Implementation

The Phase III report will have been disseminated and read prior to the workshop. The report will act as the basis for the workshop agenda. It is likely that the report's author may want to produce a Powerpoint presentation or similar summarising the findings of the report.

There should be a facilitator and a secretary at the workshop, and the latter should take detailed notes.

Ideally the workshop will be instigated by whoever is going to take on the Project Management role following the completion of the BPR work. This is likely to be a senior user, or other project sponsor.

The workshop should be attended by the BPR Project team, representatives of the steering group, and users and technical specialists who are impacted by the project.

Outcomes

Errors and omissions to the Phase III report should be corrected and a final version produced and made available following the workshop. A summary and action plan for Phase II may also be an output of the workshop.

More importantly, the workshop should lead to the handover of the project from the BPR specialists. The action plan should lead to a work programme, an agreed timetable for handover and implementation, and should agree protocols for the relationship between the implementors and the BPR project team. (e.g. The BPR consultant might now take on a review and evaluation role.)

Once the shape and form of the change management team has been confirmed the SPRINT methodology offers nine change management components (Phase IV) that will see the essential characteristics of a new organisational design through to reality.

 

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